Auto Damage Appraiser MA

Since 1928 The Concord Group Insurance Company has been protecting the interests of residents and business owners throughout the region as a well-established Property and Casualty Mutual Insurance Company located in Central New Hampshire with offices in Maine, Vermont and Massachusetts. We are an affiliate of the Auto-Owners Insurance Company, an A.M. Best A++ rated multi-line property and casualty mutual insurer with over 100 years of history delivering outstanding customer service and exclusive commitment to Independent Insurance Agents.  

Job Summary:

This position involves the inspection and evaluation of damages to autos.


  • Inspect autos, photograph damages and write appraisals as assigned
  • Review estimates and write desk reviews as assigned
  • Handle supplements for hidden damage and/or parts price increases
  • Provide an estimated salvage value on Total Loss vehicles
  • Assist Adjusters with problem physical damage claims
  • Other related duties as assigned by supervisor

Qualifications and Skills:

  • 3-5 years of experience in writing auto appraisals
  • Massachusetts Appraiser's license required
  • Knowledge of auto body repairs and auto mechanics
  • I-CAR or ASE Certification a plus
  • Familiarity with CCC estimating system
  • College degree preferred
  • Excellent understanding and skill level of claim handling and customer service
  • Ability to meet continuing education requirements for licensing purposes
  • Proficient in PC Windows environment
  • Self-motivated and ability to work independently
  • Excellent organizational and communication skills

We have an excellent benefit package including Medical, Dental, 401k, Life Insurance, Vacation, Paid Holidays and many others. Interested applicants should send a cover letter and resume in confidence to: E-mail This email address is being protected from spambots. You need JavaScript enabled to view it. . Please be sure to put the title of the job on the “subject” if sending an e-mail. Attn: Human Resources, The Concord Group Insurance Co., 4 Bouton Street, Concord NH 03301.

The Concord Group is an Equal Opportunity Employer. The Concord Group participates in E-Verify.

Get a Quote

Contact one of our 500 Independent Agents who lives and works close to you to obtain a quick quote. Get a Quote

Manage Your Policy

CONNECT provides direct access to policy documents including ID cards, declarations, policies, invoices and more. Learn more...

Pay My Bill

Making bill payments online or over the telephone is convenient and easy. There are no fees for using this service. Learn more...