Why do I have to pay my Deductible if I was not at fault for the accident?
It is a condition of the policy that we subtract your Deductible from the amount of your Claim. You should pay the Deductible amount to the repair shop. When we subrogate against the responsible party, we will include your Deductible. Once we have recovered from the responsible party, we will reimburse your Deductible amount to you.
My bad day - handled very well by your representatives.
Robert (Chester)
4 Bouton Street, Concord, New Hampshire 03301 • TEL 1.800.852.3380