Payment Options :: Pay online here

Making bill payments is easy with Concord Group Insurance.

Now you can pay your policy Premium bill online or over the phone. Call 1-800-584-1223 to pay by phone or click here to pay via our website. It’s quick, easy and secure. There is no application or enrollment process and you control when and how much you pay! And the best part is there are no fees for using this service!

Choose from these convenient payment options:

• Credit Card (MasterCard, Visa, Discover)
• ATM Debit Card
• ACH/Electronic Check

The service is available to all customers 24 hours a day, 7 days a week.

To make a payment with a credit or ATM debit card, have the following information ready:

• Your policy number located on your statement
• The dollar amount you wish to pay
• The credit or ATM debit number on the front of your card
• Three digit security code on the back of your card
• Month/Year expiration date
• Zip code where the card statement is mailed
• Pen and paper to write down the confirmation number

To make a payment with a checking account, have the following information ready: (if paying by a credit union checking account please see below)

• Your policy number located on your statement
• The dollar amount you wish to pay
• The routing number and checking account number. The routing number is the 9-digit identifier that is located between two symbols on the bottom left-hand side of the check. Your checking account number immediately follows your bank’s routing number as the second set of numbers (see illustration)
  
• Credit Union Check Payers:  If you experience difficulty processing your payment on this site please verify with your credit union the proper “check routing number” because some credit unions do not follow federal bank routing number protocol which can prevent your check payment from processing. 
• Pen and paper to write down the confirmation number

EFT: The Secure, Reliable Payment Option

Electronic funds transfer (EFT) is a safe and convenient way to pay your premiums.  Whether you are at home or away, in good weather or bad, funds are confidentially and securely transferred from your bank checking or savings account to The Concord Group.

Your Premium payments are made automatically when they are due allowing you to efficiently manage your insurance payments along with your other regular household expenses.  Since payment is made automatically you don’t have to worry about incurring late fees.

Payment Confirmation

Upon completion of your payment transaction, a payment confirmation number will be provided. All payments will be applied to your policy account on the business day following your transaction.

Payment Questions

For questions about paying your bill using this service, call 1-888-393-9835 Monday through Friday, 7:30 am to 8:00 pm (CT).